Terms of service
Effective Date: May 15, 2026
These Terms of Service govern your access to and use of the glork website, including all purchases, browsing activity, and services provided through our online store.
By visiting our website or purchasing products from glork, you agree to comply with these Terms. If you do not agree with any part of these conditions, please discontinue use of our website and services.
Throughout this agreement, the terms “glork,” “we,” “our,” and “us” refer to glork and its ecommerce operations.
Eligibility to Use Our Website
By using this website, you confirm that you are legally capable of entering into binding agreements under applicable law or are using the website under the supervision of a parent or legal guardian.
You agree to use our website only for lawful purposes and in a manner that does not violate any applicable regulations or third-party rights.
Acceptable Website Use
We expect all visitors to use our website responsibly and respectfully.
You agree not to:
- Use the website for unlawful, deceptive, or fraudulent activity
- Attempt to interfere with website functionality or security
- Access restricted systems or data without authorization
- Reproduce, distribute, or exploit website content without written permission
- Use automated tools or harmful software that may disrupt website operations
We reserve the right to restrict access, suspend accounts, or refuse service when necessary to protect our customers, business operations, or website security.
Product Listings & Store Information
glork sells apparel products including T-shirts and casual shirts through our online store.
We make reasonable efforts to keep product descriptions, pricing, inventory, and images accurate and current. However, occasional errors, delays in updates, or differences in display settings may affect how products appear online.
We reserve the right to:
- Adjust pricing without prior notice
- Limit quantities available for purchase
- Modify or discontinue products
- Decline orders that appear suspicious or violate these Terms
All prices shown on our website are listed in United States Dollars (USD).
Order Acceptance & Billing Details
By submitting an order, you agree to provide accurate billing, shipping, and contact information.
Orders may be reviewed and, in some situations, canceled or limited due to:
- Inventory availability
- Suspected fraudulent activity
- Payment verification concerns
- Incorrect pricing or technical errors
- Unusual purchasing patterns
Payment transactions are securely processed through trusted third-party providers, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa.
glork does not store full payment card information on its servers.
Shipping & Delivery Information
Orders are generally processed within 1–2 business days, Monday through Friday.
Estimated shipping transit times are typically 4–6 business days through FedEx delivery services, with most orders arriving within approximately 5–8 business days from purchase.
Delivery timelines are estimates only and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Tracking details are provided after shipment confirmation.
Returns, Refunds & Exchanges
Customers may request returns within 30 days of delivery for eligible products.
We accept returns for both defective and non-defective items, subject to the conditions outlined in our Returns & Refunds Policy.
To qualify for return eligibility, products should:
- Remain in new and unused condition
- Include original packaging and included materials
- Be returned with proof of purchase
Approved refunds are generally processed within 7 business days after inspection and approval.
A $5 restocking fee may apply to eligible returns.
Eligible exchanges are also supported according to our return procedures.
Cancellation Requests
Orders may be canceled within 24 hours of placement.
Once an order enters processing or shipment preparation, cancellation requests may no longer be possible.
Ownership of Website Content
All website materials, including logos, graphics, product images, written content, design elements, and store branding, are owned by glork unless otherwise stated.
Unauthorized reproduction, copying, distribution, or commercial use of website content is prohibited without prior written consent.
Accuracy & Corrections
From time to time, our website may contain typographical mistakes, pricing inaccuracies, outdated information, or omissions related to products, promotions, availability, or shipping details.
We reserve the right to correct errors, revise information, or cancel affected orders when necessary.
Third-Party Platforms & Services
Our website may include links, integrations, or services provided by third parties.
These may include payment processors, analytics tools, or external websites.
glork is not responsible for the content, policies, or practices of third-party services accessed through our website.
Privacy Practices
Information collected through our website is handled according to our Privacy Policy.
By using our services, you acknowledge that your information may be collected and used as described in that policy.
Disclaimer of Liability
To the maximum extent permitted under applicable law, glork shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of our website, products, or services.
All products and services are provided on an “as available” and “as is” basis unless otherwise required by law.
Governing Law
These Terms of Service are governed by the applicable laws of the United States.
Any disputes related to website use, purchases, or services shall be interpreted and handled in accordance with applicable United States laws and regulations.
Changes to These Terms
We may update or revise these Terms of Service periodically to reflect operational changes, legal requirements, or updates to our business practices.
Any revised version becomes effective immediately upon publication on this page.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
Business Name: Glork
Phone Number: +1 (904) 287-5204
Email: support@glork.shop
Physical Address: 15801 SW 66th Terrace, Miami, Florida 33193, United States
Business Days: Monday to Friday
Support Hours: 9:00 AM - 5:00 PM (GMT)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We are committed to responding to all inquiries within 24 Hours