Privacy policy

Effective Date: May 15, 2026

At glork, protecting your personal information is an important part of how we operate our online store. This Privacy Policy explains what information we collect, how it is used, and the choices available to you when shopping for T-shirts and casual shirts through our website.

By accessing or using our website, you agree to the practices outlined in this policy.

Information We Collect

We collect certain information to process orders, provide customer support, improve our services, and maintain website security.

Information You Provide Directly

When you place an order, contact our support team, or interact with our store, we may collect details including:

• Full name
• Email address
• Phone number
• Billing information
• Shipping address
• Order-related details

This information is necessary to complete purchases, arrange deliveries, and assist with customer service requests.

Payment Information

Payments on glork are processed through secure third-party payment providers, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa.

We do not store complete payment card details or sensitive financial information on our systems.

Website Usage Data

Certain technical and browsing information may be collected automatically when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages viewed
• Shopping activity
• Referral sources
• General website interaction data

This data helps us improve website performance, monitor security, and better understand how customers use our store.

How We Use Collected Information

Your information may be used for business and operational purposes, including:

Processing Orders

To confirm purchases, prepare shipments, coordinate delivery through FedEx, and send order or shipping updates.

Customer Assistance

To respond to inquiries, provide live chat or email support, and help with returns, exchanges, or account-related concerns.

Store Improvement

To analyze website usage, improve navigation, optimize mobile functionality, and enhance the shopping experience for customers browsing our T-shirts and casual shirts collections.

Security and Fraud Prevention

To detect suspicious activity, reduce unauthorized transactions, and help protect our website and customers from misuse.

When Information May Be Shared

glork does not sell customer information to outside marketers or unrelated third parties.

However, limited information may be shared with trusted service providers when necessary to operate our business.

Third-Party Service Partners

We may share relevant information with companies that support our ecommerce operations, including:

• Shopify for store functionality and hosting
• American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa for payment processing
• FedEx for shipping and delivery services

These providers only receive the information needed to perform their services on our behalf.

Legal Requirements

Information may also be disclosed if required to comply with applicable laws, enforce our policies, respond to legal requests, or protect the rights and safety of our business or customers.

Cookies and Similar Technologies

Our website uses cookies and related technologies to improve functionality and personalize the user experience.

Cookies may help us:

• Keep items in your shopping cart
• Remember browsing preferences
• Understand website traffic patterns
• Improve site performance and usability

Most browsers allow you to control cookie settings through your device preferences. Disabling cookies may affect certain features of the website.

Data Security Measures

We maintain reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Sensitive information transmitted through our website is protected using SSL (Secure Socket Layer) encryption technology.

Although we work to maintain secure systems, no method of online transmission or electronic storage can be considered completely secure.

Your Rights and Choices

Depending on your location and applicable privacy regulations, you may have rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of eligible personal data
• Unsubscribe from promotional communications

Marketing emails may be opted out of at any time using the unsubscribe link included in those communications.

External Websites

Our website may include links to third-party websites or external services. glork is not responsible for the privacy practices, content, or security of external platforms.

We encourage users to review the privacy policies of any third-party websites they choose to visit.

Policy Updates

We may revise this Privacy Policy from time to time to reflect operational updates, legal requirements, or changes to our services.

Any modifications will become effective once the updated version is posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us using the details below: