Shipping policy
Effective Date: May 15, 2026
glork is committed to providing a smooth and dependable shipping experience for customers shopping our collection of T-shirts and casual shirts. This Shipping Policy outlines important details regarding order processing, delivery timelines, shipping fees, and shipment support.
Please review the information below before placing your order.
Domestic Shipping Service
We currently ship orders within the United States only.
At this time, international shipping is not available through our store.
Shipping Charges
A flat-rate shipping fee of $10 USD applies to all orders unless otherwise stated during checkout promotions or special offers.
All product prices and checkout totals are displayed in United States Dollars (USD).
Order Preparation Timeline
After an order is successfully placed, our team begins preparing it for shipment.
Processing Time
Orders are generally processed within 1–2 business days, Monday through Friday.
Processing times may be slightly extended during holidays, high-volume periods, or promotional events.
Delivery Transit Time
Once shipped, orders typically arrive within 4–6 business days through FedEx delivery services.
Estimated Arrival Window
Most orders are delivered within approximately 5–8 business days from the purchase date.
Delivery estimates are provided for general guidance and may vary depending on carrier operations, weather disruptions, regional delays, or other circumstances outside our control.
Daily Order Cut-Off
Orders submitted before 5:00 PM (GMT) on business days are typically reviewed for same-day processing.
Orders placed after the cut-off time, on weekends, or during public holidays will usually begin processing on the next available business day.
Carrier & Shipment Tracking
Shipping Carrier
Orders are shipped using FedEx for domestic delivery throughout the United States.
Tracking Updates
Once your package has been dispatched, a shipping confirmation email containing tracking information will be sent to the email address used during checkout.
Tracking activity may take a short time to update after the shipment notification has been issued.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information when placing an order.
glork is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address details submitted during checkout.
If you notice an error in your shipping address, please contact our support team as soon as possible before your order ships.
Order Changes & Cancellations
Requests to modify or cancel an order should be submitted within 24 hours of purchase.
Once an order has entered processing or has been transferred to FedEx, changes or cancellations may no longer be available.
Delayed or Missing Deliveries
While we work closely with our shipping partners to help ensure timely delivery, shipping delays may occasionally occur due to factors outside our control.
If your shipment appears delayed, lost, or missing during transit, please contact our support team so we can assist with carrier coordination and shipment investigation.
Taxes & Additional Fees
For orders delivered within the United States, customers are generally not required to pay additional import duties or delivery-related taxes upon arrival.
The checkout total displayed at the time of purchase reflects the amount charged for the order.
Shipping Support
For questions related to shipping, delivery updates, or order assistance, please contact us using the information below:
Business Name: Glork
Phone Number: +1 (904) 287-5204
Email: support@glork.shop
Physical Address: 15801 SW 66th Terrace, Miami, Florida 33193, United States
Business Days: Monday to Friday
Support Hours: 9:00 AM - 5:00 PM (GMT)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We are committed to responding to all inquiries within 24 Hours